For Ready To Buy items, once your order is placed, we process it within 2-3 business days. For UK deliveries, Special Delivery Next Day shipping typically arrives next day before 1pm and requires a signature.

If you’re ordering internationally, please allow 10-15 business days. You’ll receive a tracking number once your order is on its way!

We want you to love your jewellery, and if you’re not completely satisfied, we’ve got you covered. You can return or exchange your item within 14 days of delivery, provided it’s in its original condition and packaging. However, personalized or custom-made pieces are final sale.

Yes, most rings can be resized to achieve a perfect fit. We'll assess your piece carefully beforehand and advise you honestly on the best course of action before any work begins. Please allow 4-5 business days for resizing.

We work exclusively with suppliers who follow Fair Trade practices, ensuring fair wages and safe working conditions.

We incorporate recycled metals whenever possible to reduce our environmental footprint. Transparency is a priority, and we continually evaluate our processes to uphold the highest ethical standards.